At launch, primary minting began at 32.148 XAUm—the fine-troy-ounce equivalent used for a 1kg bar—and both mint and redemption carried a published 0.25% fee. The terms now make each accepted quote and current website requirements controlling, so the historic rate is evidence of the product, not an immutable promise.
The April 2025 demonstration exposes the actual choreography. A verified customer sent 32.22837 XAUm including the 0.25% charge; Matrixdock burned 32.148, coordinated Malca-Amit, and the customer collected bar HS47386 in Singapore within the T+3 process. The terms also allow stablecoin redemption or a vault-account gold credit, after fees, trading loss and transaction costs.
This path remains discretionary at its gates. XAUm parties may reject, reverse or change requests for legal, pricing, security or service-provider reasons. A secondary buyer can receive the token without primary KYC, but that fact does not compel the issuer or vault to hand over bullion.